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Qnap Advance Technical Support

Qnap Advance Technical Support

  1. Basic Linux Commands
  2. Meaning Of Led Lights and Alarm Sounds
  3. Forgot Admin Username and Password
  4. Reset Button Function
  5. Qnap Becnhmark , Lun Speed & Stability Test
  6. Hard Dick Drive Error is shown on NAS , and solution to handle it .
  7. Warning : Re-Launch Process & The File System Is Not Clean
  8. Filename Characters Are Corrupted
  9. Cannot Access to Shared Folders
  10. Stuck At Booting / Loading Drive Error
  11. Qnap Firmware Reflash / Recovery
  12. RAID System Errors
  13. Qnap ISCSI Problems & How to Fix
  14. Qnap Data Recovery
  15. What is Stress Test and Guide to do it
  16. How to Start / Stop Service on Qnap
  17. How to Complete Reset / Re-Install Qnap

Basic Linux Commands

Basic Linux Commands Viewing, copying, moving and deleting files  ls  Display the contents of the current directory  ls -a  Display also hidden files and hidden directories  cp filename /path/dir_name  Copy filename into directory /path/dir_name  cp -r dir_name /path/dir_name2  Copy the entire dir_name into /path/dir_name2  cp filename1 filename2 /path/dir_name  Copy filename1 and filename2 into /path/dir_name  rm …

Cannot Access to Shared Folders

Cannot Access to Shared Folders I – Qnap Error Detect Steps; II – Cant Find Qnap with Qnapfinder / Stuck at Booting / Corrupted Configuration / Device Startup Errors / III – If You Can Login Qnap Interface, But Problem About Reaching Datas; IV – Other Qnap Errors (Loading Driver, Mounting Volume)   I – …

Filename Characters Are Corrupted

Filename Characters Are Corrupted I – Filename Characters Are Corrupted and Unable to Open Folder II – While Connecting Via FTP, Filename Characters Are Corrupted and Unable to Open Folder I – Filename Characters Are Corrupted and Unable to Open Folder 1 – System Administration -> General Settings -> Language and select “Western Europe / …

Forgot Admin Username and Password

Forgot Admin Username and Password I – I forget My Password? Please press the reset button on the back of NAS for 3 seconds. You will hear 1 long beep. It will reset the admin password to default “admin” and set the network as DHCP.Your data will be left intact. Username / Password : admin / …

Hard Dick Drive Error is shown on NAS , and solution to handle it .

A hard disk drive error is shown on the NAS. What should I do? I – A hard disk drive error is shown on the NAS. What should I do? II – The NAS cannot detect the hard disk drive(s) and the web GUI says that the “hard disk failed or unplugged”. III – After …

How To Complete Reset / Re-Install Qnap

How To Complete Reset / Re-Install Qnap First Way (My Advice); 1 – Power Off Nas and Plug out all HDDs, 2 – Start Qnap witout HDD’s 3 – A few minutes later, Qnapfinder should find your NAS. Start the setup. 4 – When Qnap ask you to Plug HDD, use only 1 HDD and …

How to Start / Stop Services on Qnap

How to Start / Stop Services on Qnap I – How to Enable / Disable Services You can Open / Close Qnap services from “Bounjour” under  Network Services -> Network Sevices Discovery; UPnP Discovery Service When a UPnP device is added to the network, the UPnP discovery protocol allows the device to advertise its services …

Meaning Of Led Lights and Alarm Sounds

Meaning of Led Lights and Alarm Buzzer LED Display & System Status Overview LED Colour LED Status Description System Status Red/Green Flashes green and red alternately every 0.5 sec 1) The hard disk drive on the NAS is being formatted. 2) The NAS is being initialized. 3) The system firmware is being updated. 4) RAID …

Qnap Becnhmark , Lun Speed & Stability Test

Qnap Becnhmark, Lun Speed & Stability Test I – Qnap Hardware Check II – Qnap Lan Speed Test III – Qnap Benchmark & Stability test: I – Qnap Hardware Check Check Your RAID for Possable RAID Corruption If one of your HDD gives Read / write or “Normal” Error and Device falls into “In degreed …

Qnap Data Recovery

Qnap Data Recovery If you accidenlty delete datas on your NAS, you have a choice to recover your datas beside paying money to Data Recovery Campanies. Of course I cant give Warranty to recover your datas, but I never failed to recover datas on Qnap, so you should give a chance.

Qnap Firmware Reflash / Recovery

Stuct At Booting When HDD’s Are Not Plugged In If you cannot access the NAS after Step 3, please do the following: Turn off the NAS. Take out all the hard disk drives. Restart the NAS. You will hear a beep after pressing the power button, followed by 2 beeps 2 minutes later. If you …

Qnap ISCSI Problems & How to Fix

Qnap ISCSI Problems & How to Fix ISCSI Becomes Unreachable Diretly Plug Qnap ethenrnet cable to your Laptop / Pc Download Qnapfinder and check if Qnapfinder could find Qnap on network. Try to login Qnap. At Admin page, go Disk Managment -> ISCSI and check if “Enable ISCSI Target Service” option is Enable under Portal …

RAID System Errors

RAID System Errors I – Introduction II -How to Fix if RAID seems “In Degreed” III- How to Fix if RAID seems “Unmounted” IV – How to Fix if RAID seems Not Active V – RAID HDD order seems wrong just like “RAID 5 – Drives : 2 4 3″and device seems Not Active VI …

Reset Button Function

What is Reset Button Function? Enable configuration reset switch When this function is turned on, you can press the reset button for 3 seconds to reset the administrator password and the system settings to default. The disk data will be retained. System Basic system reset(1 beep) Advanced system reset(2 beeps) All NAS models Press the …

Stuck At Booting / Loading Drive Error

Stuck At Booting / Loading Driver I – “Qnapfinder Coultn find even after directly connect Qnap to my Laptop, Closing firewall & Antivirus.”- How to Determinate Problem II – “Qnap LED panel, Device stuck at “Loading Driver, Please Wait” : How to solve Problem III – ”Qnap LED panel, still stuck at “Booting” / Qnap …

Warning : Re-Launch Process & The File System Is Not Clean

Warning : Re-Launch Process & The File System Is Not Clean System Log Error Messages I – Warning: Re-launch process II – How to fix “Level: Warning Re-launch process” Error; III – Warning “, “System”, “127.0.0.1″, “localhost”, “[Linear Disk Volume: Drive 1 2 3 4] The file system is not clean. It is suggested that …

What is Stress Test and How to Do Guide

What is Stress Test and How to Do Guide I – What is Stress Test; Stress testing is a form of testing that is used to determine the stability of a given system or entity. It involves testing beyond normal operational capacity, often to a breaking point, in order to observe the results.  (from wiki) …